Apple Certified Support Professional Practice Test

Upgrading to the latest version of the app is the most effective next step when a third-party application consistently quits across all user accounts on a Mac. This action is often the most viable solution because software developers frequently release updates that include bug fixes, performance improvements, and compatibility enhancements. If the app is unstable in its current version, an update can resolve underlying issues that may be causing it to crash.

Addressing the application directly by upgrading ensures that you are using the most stable and supported version. This approach is generally quicker and less disruptive than options like reinstalling macOS, which involves significant time and effort, and may not even address the core issue with the specific app. Creating a new file or clearing the application cache might not resolve fundamental problems with the app itself, especially if the root cause lies with the version you are currently using. Therefore, upgrading the app is a direct and effective strategy to mitigate the problem.