Apple Certified Support Professional Practice Test

The procedure for resetting an Apple ID password using the Apple Support app on a borrowed device involves navigating directly to the specific feature designed for this purpose. Tapping on "Reset Password in Support Tools" is the correct approach because the Support Tools section of the app provides streamlined access to account recovery options, including password resets.

When users need to manage their Apple ID, it's beneficial to have quick access to tools specifically designed for password management. This option is distinct as it leads directly to the functions that facilitate secure password changes, ensuring that the process is efficient and tied to user verification.

The other choices may not provide the most direct or effective method for resetting the password. For instance, simply contacting Apple Support might not resolve the issue as quickly, while attempting a general change password action may not be available if the user is unable to authenticate their account due to a forgotten password. The option involving resetting the device and entering the Apple ID would not help in regaining access to the account, as it does not address the password reset process.