Apple Certified Support Professional Practice Test

Question: 1 / 410

What tools can be used to report bugs on Apple software?

Bug Reporter App

Apple Support Website

Feedback Assistant App and Website

The Feedback Assistant App and Website are specifically designed by Apple to allow users to report issues, provide feedback, and help improve the software. This tool provides a direct line of communication between Apple and its users, enabling users to submit detailed descriptions of any bugs they encounter and share insights on their experiences.

Using the Feedback Assistant, users can also attach screenshots, logs, and other diagnostic information, which helps Apple's engineers to understand and reproduce the issue. This targeted approach is vital for Apple to address bugs and enhance the overall quality of their software.

While the Bug Reporter App, created in earlier versions, has transitioned into the Feedback Assistant, it is less relevant today. The Apple Support Website may offer resources and customer support, but it is not specifically tailored for bug reporting. The App Store Support focuses mainly on issues related to app distribution and purchases and does not serve as a primary tool for reporting bugs in Apple’s wider software ecosystem.

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App Store Support

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